China Manufacturer Indoor Advertising Wall Mounted Poster Led Display Screen

Customized outdoor LED display FAQ manual

• Q1. Do I need professionals to install a wall-mounted LED poster screen?

  No, the installation is very simple. You only need to install the wall-mounted aluminum strip on the wall, and then hang the LED poster screen. It can also be operated very easily by a single person.

• Q2. Can I replace or add screen modules myself?

  Currently, the size of this wall hanging LED poster display is 640x960mm and cannot be spliced. If you need to splice it, please contact our sales for customization.

• Q3. How to update the content on the Led poster screen?

  Local update: Insert the USB flash drive into the screen USB interface and follow the steps in the operation manual to import pictures, videos and other materials.
  Remote update: After connecting to the LAN, upload content through the brand supporting software (such as LED control software) on a computer or mobile phone to support batch device management.
  Cloud update: Some high-end models support the cloud platform. As long as the screen is connected to the Internet, content can be pushed through the cloud backend at any location, which is suitable for unified management of multiple stores.

• Q4. What file formats does Led screen support?

  Pictures: JPG, PNG, BMP. It is recommended that the resolution be consistent with the physical resolution of the screen (such as 1920×1080) to avoid stretching and deformation.
  Video: MP4, AVI, MOV, some products support 4K format, product parameters need to be confirmed in advance.
  Text: TXT format, can be used for rolling subtitles or simple text descriptions.

• Q5. How do I choose the appropriate dot spacing based on my usage scenario?

  Dot pitch is the core parameter that determines screen clarity and viewing experience. The key to selection lies in viewing distance. A simple reference formula is usually followed: optimal viewing distance (meters) ≈ point spacing (mm) × 1.5 to 2.

• Q6.Does the refresh rate of the screen matter? How much is enough?

  Very important. The refresh rate directly affects the smoothness and stability of the picture, especially when dynamic pictures are displayed and shot. TENSHANG's indoor LED display has a refresh rate of ≥3840Hz, which can effectively avoid water ripples or stroboscopic stripes that appear when shooting.

• Q7. Can a mobile phone or computer directly control the display to play content?

  Can. Today's outdoor screens all support remote control. Through the supporting APP or computer software, you can upload videos, pictures, and adjust playlists after connecting to the Internet, making the operation more convenient.

• Q8. Will wall-mounted LED poster screens produce electromagnetic radiation when used? Is it harmful to human body?

  TENSHANG's wall-mounted LED poster screens have passed CE, ROHS, FCC and other certifications, and their electromagnetic radiation intensity is strictly controlled within the specified safety range, far below the threshold that may cause harm to the human body. For normal daily viewing and use, there is no need to worry about radiation issues.

• Q9. Can the LED poster screen be turned off 24 hours a day? Will it affect lifespan?

  It can be turned on 24 hours a day. The heat dissipation hole design on the back of the TENSHANG wall-mounted LED poster screen can effectively dissipate heat and extend the service life of the LED poster screen.